The primary responsibility of the Event Staffing Manager is the recruiting, hiring, training, and scheduling of A Fare Extraordinaire’s Event Service Staff Team for off premise and on-premise events. This role involves being staff facing and has a focus on cultivating relationships with team members and building a positive and productive company culture. The Event Staffing Manager will report directly to the Director of Operations.

• Recruiting and hiring of Event Managers and service staff to maintain a full roster
• Training of Event Managers and service staff upon hiring and regularly to maintain quality service
• Schedule and lead quarterly service trainings
• Consistently update and revise service training materials
• Scheduling staff for A Fare Extraordinaire and The Revaire events, including tastings and meetings
• Outsourcing contract staff as needed
• Assist sales teams with service staff estimates for proposals
• Reviewing and sending out event notes to staff for each event
• Approve staff hours in NOWSTA and prepare staff hours sheet for upload to Fingercheck
• Preparation of End Times Entered sheets and uploading to Caterease
• Manage gratuities (monetary distribution, payroll distribution)
• Human Resources and discipline contact for staff with Director of Human Resources
• Schedule and lead biannual Event Manager meetings
• Annual summertime staff compensation and performance reviews
• Oversee department policies and procedures revisions
• Work with operations as needed for cross departmental assessment and efficiency improvement
• Negotiate pricing with contract staff companies regularly and maintain vendor relationships
• Establish monthly department goals and action plans to meet the goals
• Spot industry trends
• Attend weekly staffing meeting
• Maintain uniform inventory and uniform ordering
• Prepare uniform packouts and ensure uniform cleaning and maintenance
• Manage staff relations and culture
• Consistently update staff phone and email lists
• Maintain ServSafe Food Handler and TABC permit tracking files for staff to ensure stay up to date
• Attend weekly production meetings for AFE and The Revaire
• Attend events in staffing support or supervisory role
• Available for questions and/or support on event days
• Maintain NOWSTA roster by archiving termed staff and assigning correct job codes to each staff
• Consistently revise department policies and procedures with Director of Operations