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Staffing Manager

Job Summary

The primary responsibility of the Staffing Manager is the recruiting, hiring, training, and scheduling of A Fare Extraordinaire’s Event Service Staff Team for off-premise and on-premise events. This role involves being staff-facing and has a strong focus on cultivating relationships with team members and building a positive and productive company culture. The Staffing Manager will report directly to the Director of Logistics.

Responsibilities

  • Recruiting and hiring of Event Managers and service staff to maintain a full roster
  • Training of Event Managers and service staff upon hiring and regularly to maintain quality service level
  • Consistently update and revise service training materials with Director of Logistics
  • Schedule and lead quarterly service trainings
  • Scheduling all staff for A Fare Extraordinaire and The Revaire events, including tastings and meetings
  • Outsourcing contract staff as needed
  • Assisting sales teams with service staff estimates for proposals
  • Reviewing and sending out event notes and other event details (diagrams, timeline, etc.) to staff for each event
  • Maintain uniform inventory and uniform ordering
  • Prepare uniform packouts and ensure uniform cleaning and maintenance
  • Schedule and lead biannual Event Manager meetings
  • Manage staff relations and culture
  • Human Resources and discipline contact for staff in conjunction with Director of Logistics and Director of Human Resources
  • Consistently update staff phone and email lists
  • Maintain ServSafe Food Handler and TABC permit tracking files for staff to ensure stay up to date
  • Attend weekly production meetings for AFE and The Revaire
  • Attend events in staffing support or supervisory role
  • Available for questions and/or support on event days
  • Maintain NOWSTA roster by archiving termed staff and assigning correct job codes to each staff member
  • Consistently revise department policies and procedures with Director of Logistics and update staff

Skills & Experience

  • Required 2+ years of experience in the catering, restaurant, and/or event planning industry
  • Passionate about customer service and the event planning industry
  • Excels in a fast-paced work environment
  • Strong organizational skills
  • Adept in computer programs including Microsoft Excel and Word
  • Detail oriented
  • Flexible and able to solve problems on the fly
  • Collaborative worker
  • Experience with managing teams is essential
  • Direct and intuitive communication skills
  • Effective in presenting and sharing information

Compensation and Benefits

  • This is an hourly paid position
  • Benefits will be discussed during the interview process
  • Click here to download the application.
  • Apply by sending your resume and a complete application to resumes@afehouston.com

Start Planning

Ready to start planning your event? Send us a message or give us a call at 713-527-8288